Let’s face it: Social media is wreaking havoc on the art of the corporate apology.
Tag Archives: crisis communications
Ump Jim Joyce ‘crisis communications’ approach may save his career
June 3, 2010 – 12:09 pm
There are all kinds of crisis communications plans. Some, like the one being implemented by
Crisis Communications For Celebrity Customers
February 14, 2010 – 8:16 pm
By now, some have read Director Kevin Smith’s Twitter play-by-play of his banishment from a
