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The Art of the Piggy Back PR Pitch

We’ve all tried it. At some point in your career as a public relations professional, you’ve tried to piggy back a client pitch on top of a holiday, dramatic news event or some unfortunate occurrence that could have been prevent by your client’s gadget/expertise/flavored gum. Whether it is pushing your client’s CEO as an expert who can comment on a database security breach exposing customer records, some random plastic surgeon as the person the media should talk to regarding Kate Middleton’s rumored ear lift, or, recently, a PR firm that thought the upcoming Mother’s Day holiday would be the perfect opportunity for a pitch on vagina moisturizer. (sadly this is no joke, and sadly, once again, the PR firm blamed an overzealous intern. I’m beginning to suspect that PR firms only hire interns so there is someone to blame when a PR initiative is botched).

At times this can be an effective means to inject clients into the news cycle. But I suspect the majority of the time PR pitches of this nature end up in a proverbial email stack of hundreds of similar attempts at a time when the reporter is really just looking for the quickest, most credible source he/she can find. Here are a few tips for news cycle piggy back pitches to consider:

1) Don’t pitch into the chaos - If you are like me, what happens on the first warm, sunny Spring day is that you head on over to the car wash to get that car looking all spiffy for Spring. Not surprisingly, 200 other people have the same idea. My point is that when it comes to pitching reporters you should not wait to approach them at the exact time when demand for their attention will be at its peak. You will get drowned out. You will get ignored. You will not get their attention.

Instead, anticipate who the reporters are that might be approached during a relevant news event. Connect with them when there is nothing going on in the news cycle. Make yourself familiar to them when demand for their attention is at its lowest, so that when you go back to them when news breaks your name will be a familiar one.

2) Don’t try and “out-expert” everyone - Everyone’s client CEO is the foremost expert on whatever it is they do. Reporters have no way of vetting the genuine experts from imposters so don’t waste email space with this useless posturing. Including a few key bio points in the email is fine, but what you really want to do to whet the reporter’s appetite is tease what your client would say if utilized for an interview. Include 3-4 bullets of points your client would raise, because by doing so the reporter may find one of the bullets unique. There is no need to write a novel about what your expert would say, just tease some unique or contrarian points to whet the reporter’s appetite.

3) Don’t focus solely on elite media – Sure, there are no downsides to sending an email pitch to an NBC Nightly News producer or Wall Street Journal reporter. Worse case scenario is your email is ignored. But limiting your pitch to elite media is self-defeating. The fact is that reporters do look at other articles to see which experts are being quoted and, as a result, assigned credibility. Landing 2-3 hits with mid-tier pubs that may not be getting pounded by pitches can be valuable for showing up in search engine results and often, can lead to other inquiries from reporters – even top tier pubs. I’ve seen it happen. Not to me per se, but to this guy, in Canada. His phone number is unlisted so don’t try and validate it.

4) Be prepared to open a Pandora’s Box with client - I’m all for PR professionals being proactive and creative with press angles. Most of us don’t have the luxury of clients that are dictating the news cycle every week, and we have to find ways to inject clients into the existing news cycle. That said, managed expectations with clients on this type of low probability outreach. If you overpromise and alert clients to all of these news stories, then, logically, clients may start to see competitors quoted all over the place and wonder why they are not included. I say this not to discourage this type of pitching, but to carefully manage client expectations and pick your spots. Don’t go after news events for which the client has a peripheral connection to, focus on those for which your client is really uniquely positioned in a way that others are not.

Rob Pegoraro leaves Wash Post, sales of Microsoft Kin skyrocket

If Vince Vaughn came across Rob Pegoraro’s letter announcing his departure as technology reviewer for the Washington Post, he’d  likely respond by saying “Let’s go make some bad technology buying decisions.”

My first thought after reading that Rob was leaving the Post after 17 years was…frankly shock he’d been at the Post for 17 years. Given Rob’s youthful appearance I have to assume what, he joined the Post right after junior prom? I did not know Rob personally all that well because, to be perfectly honest, I heard he fielded a steady diet of SunRocket customer gripes about the service (take a number on that one buddy) and I was beset with frequent nightmares that his vitriol might be directed at a certain PR guy who, as powerful as he may be, could not keep an IP network from going down. I also have frequent nightmares about being on the Metro yellow line with no idea how to get back home but I digress.

I’m not one to overstate or understate the importance of a singular event but suffice to say Rob’s departure – and the reasons for the departure outlined in his letter – paint a unfavorable picture of where technology and gadget reviews are heading. Where they appear to be heading is away from objective, unfailingly blunt analysis of consumer technology products and services to biased, self-serving and crowdsourced reviews that will likely lead to a great deal of uninformed consumer buying decisions of poor products (I’m looking at you Microsoft Kin).

This trend is not the fault of The Washington Post of course. Instead, it is a product I believe of well chronicled manipulation of search engine rankings by content farms such as Associated Content and eHow that empower anyone with web access to post their opinions about products – or get prodded by companies to hock their products – and manipulate search engine rankings so that consumers looking for objective analysis instead get anything but.

Let me be clear, customer product reviews are important. The problem is that honest, informed reviews are not the ones that most people end up reading. Want to buy an iPhone app? Sure, check the customer reviews at the Apple iTunes store and you will see hundreds of glowing reviews. How many of those are actually legitimate? Who knows, as multiple reports have surfaced of both app developers and their PR firms manipulating the reviews for their benefit.

The telltale sign of a good tech reviewer is one that strikes a little bit of fear into a PR person or company seeking to have a product reviewed. They fear that, god forbid, Rob might actually tell readers what works and doesn’t work, rather than regurgitating a marketing slick or being satisfied by a superficial review. I was never afraid, that’s absurd. But a friend of mine was very afraid, kind of pathetic actually.

I’m not sure how Rob’s departure will impact my life but on an unrelated note I just bought a Fusion Garage JooJoo Tablet on eBay for $900.

The Art of PR, The Science of Result